Ticketmaster logo with a concert background.

Ticketmaster Defends Ticketing Practices Amid Scalping Allegations | AI News Digest

Published: October 21, 2025, 8:19 a.m. Business Negative

In a significant development for the ticketing industry, Ticketmaster has communicated its commitment to ensuring that tickets are sold to true fans in a recent letter addressed to Congress. The company announced plans to implement new measures aimed at combating scalping, including the prohibition of multiple accounts and the requirement for taxpayer ID verification from resellers. This initiative comes in the wake of a lawsuit from the Federal Trade Commission, which alleges that Ticketmaster has conspired with ticket resellers to artificially inflate prices. However, this response has drawn criticism from independent venue and artist advocacy groups, such as the National Independent Venue Association and the National Independent Talent Association. These organizations describe Ticketmaster's efforts as inadequate and insincere, asserting that the measures are too late to rebuild trust with fans and artists. They are advocating for more stringent regulations on ticket resale practices. The ongoing scrutiny of Ticketmaster highlights broader issues surrounding transparency and fairness within the ticketing sector.

TicketmasterCongressscalpingticket resaleFTC